Cancellation Policy

Last Updated [ July 2023 ]

At The Gumby, we understand that circumstances may arise where you need to cancel your order. We strive to accommodate your needs and provide a smooth cancellation process.

If you change your mind about your purchase, please contact us here and provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

Your order is only eligible to be canceled and modified within 12 hours of placing the order. After that time, the order is locked for processing and can no longer be canceled or modified.

Please be informed that:

• We are not guaranteed to deliver your order in a timely manner if your order needs design modification as it will take us much longer to modify your design this holiday season.

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.